Drawing on the Japanese concept of ‘kiku’, sociolinguist and listening expert Haru Yamada shares a transformation guide to becoming better listeners in our daily life. Kiku is a particular type of listening that goes beyond the superficial. It is a deep listening that brings us together. This book offers an insight into the art of listening and an informative roadmap to help you to listen with intention and meaning in your daily interactions. Once you understand how hearing and listening work, you’ll start noticing your own. You will gain a deeper understanding of the world. You’ll read rooms better because you’ll be reading more deeply between the lines of the people around you.